Free World Wide Shipping

Shipping & Returns Policy

Shipping Policy
With the exception of holidays, items will be shipped within 48hrs of ordering or sooner.

Usually our parcels take up to 15 working days to arrive. This is because we offer free shipping so we can pass those savings onto you.

Regrettably we have no control over the postal services. If you need the item delivered sooner, please email us and we can quote you an expedited shipping cost.

We do ship internationally, most destinations.
We do not ship to PO BOX addresses.

Returns and Exchange Policy – Please read this thoroughly.
You may return and or exchange your item within seven days of receipt.

Shipping charges on an exchange or return are the responsibility of the customer.

When you ship a product to us for return, make sure that you insure it and have the ability to track your item.
If your item is lost in transit to us, we are not responsible.

You will need to send back your item in the same condition as you received it in and with tags still attached.

You will need to initiate a return by emailing customercare @

You will be sent a returns form and you will need to fill it in and send it back with your  copy of your receipt. Once we receive your item, please allow ten working days for processing and for your refund to appear on your bank statement or in your Pay Pal Account.

Non returnable items
All sale items are final sales, no exchange or refunds.
We do not accept returns on under garments including, panties, pantyhose, socks, bikini Bottoms, swim suites (this is for hygiene reasons).

We do not accept returns on cosmetics, fragrances or spa products. Any garment that has been washed stained or damaged by you.

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